Baihe Instrument was established in Shanghai. Our sales network in China is centered around the East China region and covers all parts of the country. It is a technology-based enterprise that integrates pre-sales support and after-sales service. The company specializes in representing and selling advanced material testing instruments, with products sourced from well-known equipment suppliers in the industry such as Europe, the United States, and Japan. The company has experienced technical personnel and a professional service team in the industry, which can provide effective equipment technical support and even laboratory overall solutions. Our main business currently includes:? Sales and service of mechanical measuring instruments in the Chinese market;? Sales and service of optical measuring instruments in the Chinese market;? Sales and service of spectral analysis instruments in the Chinese market;? Sales and service of precision measuring tools in the Chinese market;? Development, implementation, and service of environmental simulation assessment instruments;? Overall solution for laboratory testing in the field of metal materials;? Integrated testing solution for laboratory in the field of rubber and plastic materials;? Overall solution for laboratory testing in the field of mold manufacturing;? We have established a good product supply chain and a complete customer network for the sales and service of other high-end foreign instrument products in the Chinese market, and have reached strategic partnerships with multiple foreign instrument manufacturers to better serve the Chinese market. Corporate culture is the source of sustainable development for enterprises. Baihe people adhere to integrity and use the power of the team to create maximum value. The company conveys its core philosophy to every employee through various means, thereby shaping a highly cohesive and loyal team of employees. Putting people first, putting customers first. Core values of respecting individuals: valuing diversity, creating a relaxed and inclusive environment, and valuing others. Create value: Improve customer performance, establish long-term, win-win cooperative relationships, and focus on excellent execution. Adhere to integrity: be responsible, uphold morality, encourage honesty and integrity, be open and honest, seek common ground while reserving differences. Teamwork: Fully leverage the power of the team to provide consistently high-quality services to customers around the world. Our team, Baihe Instrument, has an elite team that is full of vitality, innovative, and united in cooperation. The company advocates creating value, cultivating a sense of mission, responsibility, honor, and achievement, advocating learning through practice to adapt to the constantly changing environment, and comprehensively building the overall execution capability of the enterprise. We have completed over 1000 laboratory service projects and accumulated rich experience in communication and project implementation. We can provide solutions for foreign-funded Chinese factories, listed companies, large state-owned enterprises, universities, and professional research institutes; We can also provide standardized one-stop procurement services for small and medium-sized enterprises! Our services? Pre sales consultation: We consider issues from the user's perspective and position, engage in interactive communication with users, provide detailed explanations of instrument usage and important parameters, and offer performance comparisons between different brands of products to provide users with the most fair purchasing advice.? Installation and commissioning: After the goods arrive at the delivery location, we will collaborate with the user to jointly inspect the equipment based on the equipment supply list, and conduct item by item checks on the quantity and quality of the equipment; If there are special requirements for equipment installation, we will inform the user of the installation site environment requirements before the equipment installation, and provide technical support for the user's consultation on the installation site environment; If any software or hardware malfunctions occur during the debugging process, we are responsible for replacing the unqualified components and re installing and testing them. All costs incurred as a result will be borne by us;? Usage training: After installation and acceptance, provide training to at least 2 users, including basic theories, experimental methods and principles, experimental operations, use of fitting software, instrument maintenance, safety points, and other related content, to ensure that users can correctly use the instruments and equipment, achieve the goal of independent operation, daily testing and maintenance, etc;? Technical support: Localized maintenance center with dedicated maintenance engineers and a stock of commonly used spare parts. When the device malfunctions or cannot operate normally, we can provide 24-hour x 7-day telephone consultation;? Warranty service: After installation and acceptance, the entire machine is guaranteed for one year. During the warranty period, we are responsible for providing free maintenance, upkeep, and replacement of damaged and defective parts for the user's equipment;? User follow-up: We will provide instrument service files for each Baihe user, regularly reminding them of instrument maintenance, calibration, preparation of vulnerable parts and consumables. Regularly follow up with users on their usage of the instrument; Keep the instrument in good condition for daily use.