Product Introduction

The Huake Intelligent Queuing and Calling System is mainly used as an intelligent calling and triage queuing management system for various waiting, charging, and dispensing locations in government halls, hospital outpatient buildings, inpatient buildings, and comprehensive buildings. Staff, doctors, and nurses can orderly call staff or patients through this system, making queuing order standardized and management modernized. The system is compatible with ID cards, mobile phone numbers, medical insurance cards, etc., making it convenient for transaction processing, registration, medical treatment, medication collection, and other work; Can solve the interface connection between call and queue management system and management database system; And leave expansion interfaces.

Functional features:

1The entire system adopts software to implement queuing and calling without wiring, fully utilizing the existing computer equipment in the hospital to achieve queuing and calling management, saving hardware costs. It is one of the most cost-effective software of its kind, and the system implementation is simple and convenient;

2The display format of LCD/synchronous LED screen can be customized;

3Unified support for processing triage call content for over 1000 queue information, and pushing the data of each queue to the corresponding display area to complete voice broadcasting and display prompts during call;

4Through software, it is possible to quickly query, modify, assign numbers, join teams, mark special status of personnel within the area, and complete corresponding adjustments and patient consultations according to the actual situation;

5Implement operations such as calling, delaying, re calling, over calling, recalling, and pausing through a virtual call center;