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Audio Port Blue Evaluator (Card+LCD Screen)
Audio Port Blue Evaluator (Card+LCD Screen) 1. Evaluator Function Features 01) 4-key evaluator LCD display interface, microcomputer controlled, displa
Product details
Audio Port Blue Evaluator (Card+LCD Screen)
1、 Evaluator functional characteristics
01) 4-key evaluator LCD display interface, microcomputer controlled, displaying evaluation results, easy to operate, completely maintenance free:
02) Implement online information statistics and automatically generate reports;
03) Statistical information can be remotely accessed through the internet and has multi-level query permissions;
04) There are voice prompt buttons and one meter button;
05) Staff can log in to the system as an identity;
06) The customer evaluator is limited to one button setting to prevent customers from repeatedly pressing buttons.
07) The customer evaluator can be seamlessly connected and used together with the queuing machine;
Once the customer presses the "dissatisfied" button, the system and SMS module will automatically send a distress message to the duty manager (special customization required);
09) The system can leave the customer's contact phone number;
10) Inserting the staff information card can display the photos, names, employee IDs, and types of business handled by the service staff;
11) The evaluation of star rated staff can be done through software, which displays star rated services (two stars, three stars, four stars, five stars) in the external window.
2、 Advantages of installing evaluation system:
◆ Enhance the image of the user unit and create conditions for the level evaluation of the user unit
◆ Improve service quality and provide customers with humanized services
Timely prevent the escalation of conflicts between customers and tellers, bringing both economic and social benefits to the user units
◆ Become an important basis for assessing employees
Provide a basis for decision-making by the user unit
Seamless integration with queuing systems, reducing failure rates and minimizing hardware investment for users
3、 Evaluation process:Customer comes to handle business - teller presses "start" button - voice greeting "welcome" - customer completes business - teller presses "end" button - voice prompt "hello, please evaluate my service" - customer clicks to evaluate.
4、 Hardware introduction and technical parameters of the evaluation system:
(1) Product model: DL-PJ-4B
(2) Evaluation operator: LCD display, 4 keys, DC 12V
(3) Power supply: AC 220/DC 12V, 3A
(4) Software interface: RS485/RS232, USB/12V DC
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