1、 Electricity bill and quantity inquiry

We provide SMS inquiry services for electricity bills and quantities to electricity customers through two service methods: instant inquiry (on-demand) and subscription inquiry.

2、 Power outage inquiry and SMS notification

Provide two SMS services to electricity customers: instant inquiry (on-demand) of power outage information and subscription of power outage notifications.

3、 SMS payment confirmation

The customer sends the short message of paying the electricity charge through the mobile phone or the Internet according to the specified sending rules. After the user completes the payment process, send a short message to the customer in the shortest possible time to check if the payment operation is successful. This service will provide customers with a simple and efficient payment method, avoiding the cumbersome process and complicated operation encountered when making payments through telephone/WEB.

4、 Arrears collection and payment

For customers who owe fees, in addition to using telephone outbound calls for payment collection, SMS payment collection is another economical and reliable means of payment collection. Compared to telephone outbound calls, SMS payment collection has the advantages of low operating costs and no geographical location. The two methods can complement each other and jointly improve the electricity recovery rate of the power company.

5、 Information Release

By utilizing the mass messaging function provided by SMS, it is very easy and economical to release new electricity services, preferential policies, charging standards, and other electricity information. Provide new channels for promoting the electricity market and exploring new businesses.